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2.4. Contextual cues to identify cultural differences. Readings

Seeking support

Students from cultures that emphasize respect for authority or self-sufficiency often hesitate to seek assistance, even when struggling academically. 

for example

First-generation students frequently associate asking for help with weakness and may fear negative judgment from peers or authority figures (Ruihua, 2025).

Cultural determinants such as self-reliance, concern for "saving face," or preserving hierarchy significantly inhibit help-seeking behaviours. These behaviours manifest as delayed queries, preference for independent problem-solving, or silence in class–even when students are visibly confused. 

To support these students, lecturers can:

  • Explicitly state that seeking assistance is an essential academic skill, not a sign of inadequacy. 

  • Offer anonymous question boxes, one-on-one check-ins, or online forums to give students less intimidating ways to ask for help. 

  • Share instances when you needed support or consulted peers, reinforcing that everyone benefits from collaboration. 

  • Use exercises where students practice asking questions or requesting feedback in supportive settings to build confidence.